These are the things I want from an Internet Bank and AIB doesn’t do this for me at the moment.
- See all my previous transactions for a least 6 months back on all my accounts
- Download my transactions in .csv format
- Issue and stop standing orders
- View all my standing orders from all accounts on one page
- View all my direct debits from all accounts on one page
- Email my personal banker to initiate bank transactions
- Request cheque books, PIN numbers
- Search my transaction history (I mean for feck sake, this is 2006!)
- Annotate each transaction with a note
- Use the back button (and it sure as hell isn’t AJAX causing this problem)
I should point out that while working at CR2 in 1998 we built all of these features into a product called BankWorld.
Anybody know if Rabobank does any of this? They have been banging on about their Internet Banking on the radio of late.