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HP Upline – US Residents Only

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I registered for HP’s Upline backup service last week. Turns out its for US residents only. I got this email today,

Dear HP Upline Service subscriber,

On Thursday, April 17th, HP suspended operation of the HP Upline Service.  We fully anticipate that suspension of the Upline Service will be temporary and short in duration, and will notify you when the Upline Service is operational again.

Please accept our sincere apology for this unanticipated interruption of your access to the Upline Service.  We appreciate your patience as we launch this new service, and are working hard to minimize inconvenience caused by this service interruption.

If you are a resident of the United States, your subscription will remain in effect and you will be able to continue using the Upline Service for the duration of your subscription period once the Upline Service is operational again.  Thank you for your patience, and we look forward to providing you with the HP Upline Service.

If you are not a resident of the United States, we regretfully must inform you that the initial launch of the HP Upline Service was intended for United States residents only.  Unfortunately, our filtering tools did not adequately screen for subscribers residing outside of the United States.  We thank you for your early adoption of the Upline Service, and look forward to being able to provide the HP Upline Service to you when we launch it in your country of residence.  Since the HP Upline Service is presently offered for use within the United States only, we will be discontinuing your current subscription.   After we notify you that the Upline Service is operational again, you will have a limited period of time to access and download files that you have uploaded onto the HP Upline Service servers.  After that time period, you will no longer have access to your present HP Upline Service account.  If you would like to be contacted by us when the HP Upline Service is made available in your country of residence, please send us an email at help@upline.com.  We apologize for any inconvenience.

Sincerely,

The HP Upline Team

I note that there is still nothing on front page of their website to indicate this restriction. Doubtless like all geographically challenged US websites, they will wait until you have filled in four forms worth of personal information before dealing the US only coup de grace.

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Written by Joe

April 19, 2008 at 9:34 am

Posted in Uncategorized

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